Elegant Bake

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Privacy Policy

Effective Date: January 1, 2024

Information We Collect

We collect information you provide directly to us, such as when you request a quote, contact us, or interact with our website. This includes:

• Contact information (name, phone number, email address)
• Event details and cake preferences
• Communication preferences

How We Use Your Information

We use the information we collect to:

• Provide custom cake quotes and services
• Communicate about your orders and events
• Improve our services and customer experience
• Send occasional updates about our offerings (with consent)

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only when required by law or to protect our rights.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, correct, or delete your personal information. Contact us at [email protected] to exercise these rights.

Contact Us

For questions about this Privacy Policy, contact us at +1 (312) 555-0198 or [email protected].

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Terms of Service

Effective Date: January 1, 2024

Services

Elegant Bake provides custom cake design and baking services for weddings, birthdays, corporate events, and special occasions in the Chicago metropolitan area.

Orders and Payments

• Custom orders require a 50% deposit upon confirmation
• Final payment is due 48 hours before delivery/pickup
• Cancellations made less than 72 hours before the event are subject to full payment
• We accept cash, check, and major credit cards

Delivery and Pickup

• Delivery available within 25 miles of our Chicago location
• Delivery fees vary based on distance and cake complexity
• Client is responsible for proper cake handling after delivery/pickup

Allergies and Dietary Restrictions

While we accommodate many dietary needs, we cannot guarantee completely allergen-free environments. Clients must inform us of all allergies and restrictions.

Limitation of Liability

Our liability is limited to the cost of the cake order. We are not responsible for consequential damages related to events or celebrations.

Intellectual Property

Original cake designs created by Elegant Bake remain our intellectual property. Clients may not reproduce designs without permission.

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DMCA Policy

Effective Date: January 1, 2024

Digital Millennium Copyright Act Policy

Elegant Bake respects the intellectual property rights of others and expects users to do the same. We respond to notices of alleged copyright infringement in compliance with the Digital Millennium Copyright Act (DMCA).

Copyright Infringement Notification

If you believe your copyrighted work has been copied and is accessible on our website in a way that constitutes copyright infringement, please notify us by providing the following information:

• A physical or electronic signature of the copyright owner or authorized agent
• Description of the copyrighted work claimed to be infringed
• Description of where the infringing material is located on our website
• Your contact information (address, telephone number, email)
• A statement of good faith belief that use is not authorized
• A statement of accuracy made under penalty of perjury

Counter-Notification

If you believe material was removed in error, you may submit a counter-notification containing:

• Your physical or electronic signature
• Description of the removed material and its location
• Statement under penalty of perjury of good faith belief
• Consent to jurisdiction of federal court

Designated Agent

Send DMCA notices to:
Elegant Bake
DMCA Agent
1247 North Wells Street
Chicago, IL 60610
Email: [email protected]

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GDPR Compliance

Effective Date: January 1, 2024

Your Data Protection Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Right to Access: You can request copies of your personal data
• Right to Rectification: You can request correction of inaccurate data
• Right to Erasure: You can request deletion of your data
• Right to Restrict Processing: You can request we limit data processing
• Right to Data Portability: You can request transfer of your data
• Right to Object: You can object to our processing of your data

Legal Basis for Processing

We process your data based on:

• Consent for marketing communications
• Contract performance for service delivery
• Legitimate interests for business operations
• Legal obligations for record keeping

Data Retention

We retain personal data only as long as necessary for:

• Providing services (up to 3 years after last contact)
• Legal requirements (up to 7 years for business records)
• Legitimate business interests

International Transfers

Your data is primarily processed within the United States. Any international transfers comply with GDPR requirements through appropriate safeguards.

Contact Our Data Protection Officer

For GDPR-related inquiries, contact us at:
Email: [email protected]
Phone: +1 (312) 555-0198

Supervisory Authority

You have the right to lodge a complaint with your local data protection authority if you believe we have not handled your data properly.

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Cookie Preferences

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